A Razer leak reportedly revealed information for over 100,000 customers online, without protection

Razer is a gaming-focused company that constantly accrues high critical acclaim for its gaming laptops like the Razer Blade Pro 17 and accessories like the Razer Naga Pro mouse, and has developed quite a brand identity for itself. However, a recent written report throws some shade over the company's reputation by revealing that a leak inside Razer revealed personal information for an estimated 100,000 customers. The leak revealed full names, emails, telephone numbers, customer internal ID's, order numbers, club details, and billing and shipping addresses.

According to the report, the leak from a log chunk stored on their Elasticsearch cluster, which was misconfigured to allow public admission. Because of this, public search engines indexed the data and it was all available to the public. Notwithstanding, the most egregious facet of this leak is how early this all began: August 18, 2022. The person behind the written report immediately notified Razer of the leak, only was relegated to non-technical support managers for three weeks earlier Razer finally responded to the leak.

The report contains the following comment from Razer:

We were made enlightened by Mr. Volodymyr of a server misconfiguration that potentially exposed gild details, customer and shipping information. No other sensitive information such as credit menu numbers or passwords was exposed. The server misconfiguration has been fixed on nine Sept, prior to the lapse being made public. We would similar to thank you, sincerely apologize for the lapse and have taken all necessary steps to prepare the issue also equally behave a thorough review of our Information technology security and systems. We remain committed to ensure the digital safety and security of all our customers.

The leak has since been resolved, according to Razer, every bit of September 9, 2022, meaning customer information was out in the open for only over three weeks. While credit carte data and passwords weren't exposed, this is still a lot of information that could've been accessed by anyone. Information technology'due south not clear what steps Razer is taking to help affected customers and prevent this from happening again, but hopefully Razer volition attain out to anyone who may take been exposed by the leak.

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